Privacy Policy

Welcome to Sheep Wool Insulation Shop. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website or make a purchase.

Sheep Wool Insulation Shop is a trading style of Celtic Sustainables Ltd

1. Information Collection

When you visit the site, we automatically collect certain details about your device, including your web browser, IP address, time zone, and cookies. Additionally, we gather information about the pages or products you view, referral sources, and your interactions with the site (referred to as "Device Information"). We utilize technologies such as cookies, log files, and web beacons to collect this data.

When you make a purchase, we collect Order Information, including your name, billing address, shipping address, payment details (we do not store card numbers), email address, and phone number.

2. Use of Personal Information

We use Order Information to fulfil orders, process payments, arrange shipping, provide invoices, and communicate with you. We may also use this information to screen orders for potential risk or fraud, offer information or advertising based on your preferences, and share details with our suppliers for order fulfilment.

Device Information helps us screen for potential risk and fraud, improve our site, and optimize customer experience.

3. Sharing Your Personal Information

We share Personal Information with third parties to assist in the purposes mentioned above. The third parties include:

We may also share Personal Information to comply with applicable laws and regulations.

4. Behavioural Advertising

We use Personal Information for targeted advertisements or marketing communications. You can opt-out through the following links:

You can also opt-out at Digital Advertising Alliance’s opt-out portal.

Please note, we do not alter our data practices for browsers with 'Do Not Track' signals.

5. Your Rights under GDPR

If you are a European resident, you have the right to access, correct, update, or delete your personal information. Contact us for assistance. Your information may be transferred outside of Europe, including to Canada and the United States.

5.1. Right to Erasure

Under Article 17 of GDPR, individuals have the right to request erasure of their personal data under certain circumstances.

For more information, visit the Information Commissioner’s Office.

6. Data Retention

We retain basic personal data required by UK tax law for a minimum of 6 years. Marketing information is kept until you opt-out.

7. Minors

This website is not intended for individuals under the age of 18.

8. Changes

We may update this privacy policy to reflect changes in practices, operations, or legal requirements.

9. Contact Us

For more information, concerns, or privacy-related complaints, please contact us.